This NHS content is written for people in England. Services, entitlements and contact routes may differ in other countries.
Symptoms of whiplash
Whiplash most often happens after a traffic accident or a slip or fall. Other common causes include a slip or fall, and sports injuries.
Common symptoms of whiplash include:
- neck pain
- neck stiffness and difficulty moving your head
- headaches
- pain and muscle spasms in the shoulders and arms
It can take several hours for the symptoms to start after you injure your neck.
Things you can do to treat whiplash
There are some things you can do to treat whiplash.
Do
take painkillers, such as paracetamol or ibuprofen, to help with pain
try to continue doing everyday activities – it might hurt a little but it will speed up your recovery
Don't
do not use a neck brace or collar to support your neck – this does not help
do not rest your neck for long periods of time
When and where to get medical help
A GP can help if symptoms of whiplash are not getting better. Some symptoms need urgent medical help.
See a GP if:
- symptoms of whiplash have not improved after 1 week
- painkillers like paracetamol or ibuprofen have not worked
- you're worried about the pain
Refer yourself for back or joint help
In many areas you may be able to get help, such as physiotherapy, from NHS community musculoskeletal (MSK) services without needing a referral from a GP.
Get NHS help for back or joint problems
Ask for an urgent GP appointment or get help from NHS 111 if:
You have injured your neck and:
- you have severe pain despite taking paracetamol or ibuprofen
- you have tingling or pins and needles on 1 or both sides of your body
- you have problems with walking or sitting upright
- you have a sudden "electric shock" feeling in your neck and back which may also go into your arms and legs
- your hands, arms or legs feel weak
These symptoms could be caused by damage to the nerves in your neck or back. Do not do anything that could be dangerous, such as driving or cycling, until you have spoken to a GP or NHS 111.
You can call 111 or get help from 111 online .
Treatment for whiplash
A GP may prescribe a stronger painkiller such as codeine for whiplash.
You should have check-ups with a GP every few weeks if you have whiplash. If your symptoms do not get any better, they may refer you:
- to a physiotherapist
- to a pain specialist
- for psychological support
Physiotherapy from the NHS may not be available in your area and waiting times can be long. You can also get physiotherapy privately.
Whiplash
SymptomsWhiplash
Self-careWhiplash
Medical helpWhiplash
Medical treatmentsSymptoms of whiplash include neck pain and stiffness, headaches, and pain and muscle spasms in the shoulders and arms.
You can treat whiplash by taking painkillers and continuing everyday activities. Do not use a neck brace or rest your neck for long periods.
Whiplash does not always need medical help, but a GP can help if your symptoms are not getting better. Some symptoms need urgent help.
Whiplash treatment from a doctor includes strong painkillers. You may be referred for physiotherapy, psychological support or to a pain specialist.
Content supplied by the NHS website, refreshed 16 September 2026. View the original NHS article ↗
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