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Symptom guide

Heel pain

Find out about what causes heel pain and what you can do to ease the pain yourself.

About this information

This NHS content is written for people in England. Services, contact routes and treatment arrangements may differ in other countries.

Heel pain

Self-care

Heel pain

Causes

Things you can do to ease heel pain include resting and raising your heel when you can, wearing comfortable shoes and doing regular gentle stretches.

Common causes of heel pain include exercising too much, wearing tight shoes and conditions like plantar fasciitis.

Common causes of heel pain

Heel pain can be caused by things like exercising too much, standing on hard surfaces for too long, or being overweight.

Do not try to diagnose the cause of the pain yourself.

Important

If you think you might have broken your heel bone, do not try to treat it yourself. Contact NHS 111 to find out what to do.

How to ease heel pain yourself

If you see a GP about heel pain, they'll usually suggest you try these things:

Do

  • rest and raise your heel when you can

  • put an ice pack (or bag of frozen peas) in a towel on your heel for up to 20 minutes every 2 to 3 hours

  • wear wide comfortable shoes with a low heel and soft sole

  • use soft insoles or heel pads in your shoes

  • wrap a bandage around your heel and ankle to support it

  • try regular gentle stretching exercises

  • use painkillers such as paracetamol or ibuprofen gel (or ibuprofen tablets if needed)

  • try to lose weight if you are overweight

Don't

  • do not walk or stand for long periods, especially barefoot

  • do not wear high heels or tight pointy shoes

A pharmacist can help with heel pain

You can ask a pharmacist about:

  • the best painkiller to take for your heel pain
  • insoles and pads for your shoes
  • treatments for common skin problems that can affect the heel
  • if you need to see a GP

See a GP if:

  • heel pain is severe or stopping you doing normal activities
  • the pain is getting worse or keeps coming back
  • the pain has not improved after treating it at home for 2 weeks
  • you have any tingling or loss of sensation in your foot
  • you have diabetes and have heel pain – foot problems can be more serious if you have diabetes
Information:

Refer yourself for back or joint help

In many areas you may be able to get help, such as physiotherapy, from NHS community musculoskeletal (MSK) services without needing a referral from a GP.

Get NHS help for back or joint problems

Contact NHS 111 if you:

  • have severe heel pain after an injury
  • feel faint, dizzy or sick from the pain
  • have an ankle or foot that has changed shape or is at an odd angle
  • heard a snap, grinding or popping noise at the time of injury
  • are not able to walk
  • are not able to walk on your tiptoes
  • are not able to walk up the stairs
  • have swelling and bruising in your calf and ankle

These might be signs of a broken heel bone or broken ankle.

You can call 111 or get help from 111 online .

Content supplied by the NHS website

Content supplied by the NHS website, refreshed 19 August 2026. View the original NHS article ↗

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