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Symptom guide

Memory loss (amnesia)

NHS information about memory loss (amnesia), including advice about what to do if you have problems with your memory and what the cause might be.

About this information

This NHS content is written for people in England. Services, contact routes and treatment arrangements may differ in other countries.

See a GP if:

  • memory problems are affecting your day-to-day life

It's often nothing serious, but it's best to get checked because any treatment you need may work better if it's started early.

Concern for a relative

If you're worried about an older relative who's becoming increasingly forgetful, speak to a GP about whether it could be a sign of dementia.

What happens at your appointment

If you're having problems with your memory, a GP will ask you some questions to try to find the cause.

It might be useful to bring someone else with you who can help describe the problems you're having.

The GP may refer you to a memory specialist for an in-depth assessment. Further tests, such as scans, may also sometimes be needed.

Any treatment that's recommended will depend on the cause of your memory problems.

Causes of memory loss

Memory loss can just be a natural part of getting older.

Sometimes it may be caused by something common and treatable like:

Occasionally, memory loss can be a sign of something more serious, such as dementia.

Do not try to self-diagnose the cause of your memory loss – always see a GP.

Memory loss (amnesia)

Causes

Memory loss (amnesia)

Diagnosis

Content supplied by the NHS website

Content supplied by the NHS website, refreshed 19 August 2026. View the original NHS article ↗

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